User Experience Design, Research and Strategy
Payment Flow & App Improvements

Payment Flow & App Improvements

Improving the overall user experience of a cards & gifts app; including payment flow, greeting card personalisation and navigation.
Mobile Booking/Payment Flow

Mobile Booking/Payment Flow

Simplifying the existing booking and payment flow; enabling users to complete their bookings more quickly and efficiently.
Responsive Website

Responsive Website

Redesign of a responsive website to better promote the service, increase mobile application download rates and introduce a new premium service to existing and new customers.
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